Privacy Policy

Privacy Policy

Effective Date: February 2025

This Privacy Policy explains how we, Xpert Lift Consultants Ltd, collect, use, and protect your personal data when you visit our website and use our services.

1. Introduction

We are committed to protecting and respecting your privacy. This Privacy Policy outlines the types of personal data we collect, how it is used, and the steps we take to protect your information.

2. Information We Collect

We collect the following types of personal data:

• Personal Identifiable Information (PII): This may include your name, email address, phone number, and any other information you provide to us through our website or in communication with us.
• Technical Data: This includes your IP address, browser type, operating system, device type, and browsing patterns on our site. We may collect this data using cookies or similar technologies.
• Service Data: Information related to services you inquire about, purchase, or receive from us, including project details, communication history, and      contracts.

3. How We Use Your Information

We use the personal data we collect for the following purposes:

• To provide services: To deliver services that you have requested.
• To communicate: To respond to inquiries, provide updates, and send      relevant information about services.
• To improve our services: To analyse website usage and improve the user experience.
• For legal and compliance purposes: To comply with legal obligations, resolve disputes, and enforce agreements.

4. How We Share Your Information

We do not sell or rent your personal data to third parties. However, we may share your information in the following circumstances:

• Service providers: We may share your data with trusted third-party providers who assist us in operating our website.
• Legal requirements: We may disclose your data if required by law, in response to a court order, or in connection with legal proceedings.
• Business transfers: If we are involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.

5. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, or destruction. While we strive to secure your information, no method of data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

6. Your Data Protection Rights

As a UK-based company, we comply with the General Data Protection Regulation (GDPR). You have the following rights:

• Right to access: You can request a copy of your personal data.
• Right to rectification: You can correct any inaccuracies in your personal data.
• Right to erasure: You can request the deletion of your personal data,      subject to certain conditions.
• Right to object: You can object to the processing of your personal data for certain purposes, such as direct marketing.
• Right to restrict processing: You can request that we limit how we process your data in certain situations.
• Right to data portability: You can request your data in a structured,      commonly used format to transfer it to another organisation.

To exercise any of these rights, please contact us at info@xplc.co.uk 

7. Cookies

Our website uses cookies to improve your experience. Cookies are small text files that are stored on your device when you visit our website. You can manage or disable cookies through your browser settings.

8. International Transfers

If we transfer your personal data outside of the UK, we will ensure that your data is protected to the same standards required by UK data protection laws, including the use of appropriate safeguards.

9. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and update the effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: info@xplc.co.uk